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Head of Issues Management & Strategic Policy Communications

Coupang · Washington DC, USA · On-site

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About Coupang

Backed by SoftBank VF.

About the role

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact.

What they're looking for

  • Lead communications strategy for complex policy, regulatory, and reputational issues
  • Own crisis communications preparedness and response across Coupang's public policy and corporate communications efforts
  • Advise senior executives on communications risk, reputation management, and stakeholder strategy
  • Develop and execute communications campaigns that advance policy priorities and protect Coupang's reputation
  • Partner across functions to drive aligned messaging and rapid response to emerging issues
  • Build scalable crisis communications frameworks, processes, and readiness programs
More about this role

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in...

Read the full posting on Coupang's site ↗

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