Who We Are: Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces. Backed by Antler.
About the role
Crafty’s Food & Beverage Associates are the face of our in-office Concierge pantry program. They are the human element and the friendly face that leads client-site execution on a daily basis; supporting the site’s product merchandising, inventory management & order replacement, in addition to equipment management.
What they're looking for
- Merchandising : Take pride in your spaces by owning client’s office kitchens & pantries and highly organized storage rooms, complete expiration checks and product rotations as needed
- Customer Service : With support from your manager, engage with our clients and other Crafty team members onsite, delivering the highest quality service
- Maintenance + Inventory : Perform routine maintenance on machines (such as coffee & kegerators), quality control checks, and completion of task lists (inventory, budget)
- Communication : Communicate and escalate any location needs or safety concerns your manager, and accurately complete pre/post route paperwork
- Client Obsessed: Demonstrates a deep commitment to understanding and exceeding client needs and preferences, consistently showing eagerness and patience in all client interactions
- Effective Communicator : Demonstrates exceptional communication skills across interpersonal, verbal, and written formats to ensure clear, accurate, and positive interactions
More about this role
Chicago, IL
Crafty’s Food & Beverage Associates are the face of our in-office Concierge pantry program. They are the human element and the friendly face that leads client-site execution on a daily basis; supporting the site’s product merchandising, inventory management & order replacement, in addition to equipment management.
This is a high-energy role for people who derive joy from a meticulously organized shelf and positive energy from being around people. Crafty is looking for an Associate whose responsibilities will include:
- Merchandising : Take pride in your spaces by owning client’s office kitchens & pantries and highly organized storage rooms, complete expiration checks and product rotations as needed
- Customer Service : With support from your manager, engage with our clients and other Crafty team members onsite, delivering the highest quality service
- Maintenance + Inventory : Perform routine maintenance on machines (such as coffee & kegerators), quality control checks, and completion of task lists (inventory, budget)
- Communication : Communicate and escalate any location needs or safety concerns your manager, and accurately complete pre/post route paperwork
This role...
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