Crescendo is the AI-native CX platform that replaces your entire stack and deploys the team to keep it calibrated — live in under 30 days. One platform. One team. Backed by General Catalyst and Techstars.
About the role
Work Arrangement: Hybrid | You are required to go to the office on Mondays and Tuesdays during the first 60 days of employment Join us at Crescendo, and let’s build the future of customer experience together. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Provide excellent, friendly, and positive customer service via emails
- Help customers solve problems with strong troubleshooting, reading comprehension, and problem-solving skills
- Track common pain points and feature requests customers express and share your insights regularly
- Analyze recurring customer issues and create insight reports to help our Partners make their businesses better
- Able to work independently and collaboratively
More about this role
Role Details
Work Arrangement: Hybrid | You are required to go to the office on Mondays and Tuesdays during the first 60 days of employment
Type of Support: Email / Tickets
Contract Duration: Permanent
Training Schedule: Monday - Friday; 7:00 am - 4:00 pm
Work Schedule: Wednesday–Sunday, 6:00 AM–3:00 PM, OR Thursday–Monday, 8:00 AM–5:00 PM, OR Thursday–Monday, 9:00 AM–6:00 PM
Expected Start Date: November 19, 2026
About Us
Crescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that scale and support that never sleeps.
More than that, Crescendo is about people. We don’t just connect talent with opportunity—we create a place where careers grow, ideas thrive, and people are empowered to make an impact.
Join us at Crescendo, and let’s build the future of customer experience together.
The Role
Do you like helping others? Crescendo is looking for talented folks to join our Customer Support teams. We have a range of opportunities available for people who have built a career in the customer support space and those looking to break into the industry. We...
Browse similar: AI jobs · AI startup jobs · Startup jobs · Remote jobs