Save money, increase revenue, and build customer loyalty with the only unified platform for human and AI agents that transforms every customer experience. Backed by Greylock, Sequoia and a16z.
About the role
As the Senior Partner AI Enablement Manager , you’ll be responsible for building a world-class AI Receptionist partner ecosystem that drives revenue and successful customer outcomes by equipping our partners with the tools, skills, and confidence needed to position, sell, and deliver Cresta AI Receptionist effectively. You’ll own the strategy, roadmap, and execution for AI Receptionist partner enablement, operating with a high degree of autonomy and direct visibility with Partner Leadership. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 7+ years of experience in Solutions Engineering, Enablement, Customer Success, or similar roles
- 5+ years designing and running partner, channel, or sales enablement programs at scale
- 5+ years of experience working in the Contact Center space
- Experience building programs from the ground up in ambiguous, fast-moving environments
- Experience working with technology partnerships
- Desire to be a platform expert and provide technical guidance
More about this role
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.
Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.
Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.
As the Senior Partner AI Enablement Manager , you’ll be responsible for building a world-class AI Receptionist partner ecosystem that drives revenue and successful customer outcomes by...
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