D-Wave Quantum Inc. (NASDAQ: QBTS) is a leader in the development and delivery of quantum computing systems, software, and services.
About the role
D-Wave is seeking a Manager, IT Support & Systems to lead a small, high-impact System Administration and Support Services team. This is a hands-on leadership role for team performance, priorities, and operational delivery. You'll provide technical direction and ensure infrastructure is secure, reliable and scalable. You'll partner with IT leadership and cross-functional teams to align team priorities with business needs and support the company’s growth. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Lead, coach, and develop a team of System Administrators and support services, own hiring, onboarding, and performance management
- Set priorities and coverage, including on-call and after-hours rotation
- Build a culture of accountability, ownership, and continuous improvement
- Provide technical guidance, delegate work effectively, and adapt your management approach to individual team members
- Promote ownership and continuous improvement, using lessons learned from mistakes and operational issues to strengthen how the team works
- Lead systems administration and support operations including ticketing, SLAs, escalations, patching, and compliance
More about this role
About the role
D-Wave is seeking a Manager, IT Support & Systems to lead a small, high-impact System Administration and Support Services team. This is a hands-on leadership role for team performance, priorities, and operational delivery. You'll provide technical direction and ensure infrastructure is secure, reliable and scalable. You'll partner with IT leadership and cross-functional teams to align team priorities with business needs and support the company’s growth.
This is a Remote role within Florida, with Boca Raton being a bonus.
What you'll do
Team leadership
- Lead, coach, and develop a team of System Administrators and support services; own hiring, onboarding, and performance management
- Set priorities and coverage, including on-call and after-hours rotation
- Build a culture of accountability, ownership, and continuous improvement
- Provide technical guidance, delegate work effectively, and adapt your management approach to individual team members
- Promote ownership and continuous improvement, using lessons learned from mistakes and operational issues to strengthen how the team works
IT operations
- Lead systems administration and support operations including...
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