D-Wave Quantum Inc. (NASDAQ: QBTS) is a leader in the development and delivery of quantum computing systems, software, and services.
About the role
D-Wave is seeking a Technical Account Manager (TAM) in New Haven, CT to lead technical engagements with research clients interested in exploring D-Wave’s new dual rail qubit systems and simulators. In this client-facing role you’ll act as a trusted technical advisor externally, helping customers identify use cases, solve complex problems, and achieve successful adoption of the platform by leveraging error awareness in quantum algorithms.
What they're looking for
- Support customer’s quantum computing programming workflows by advising best practices for implementing algorithms using D-Wave’s Ocean SDK, Leap APIs, and helping debug common code problems
- Serve as a technical resource on quantum computing, industry trends, and competitive positioning
- Present our quantum computing capabilities to research prospects, understanding their most critical computational challenges and mapping potential project ideas accordingly
- Translate and present the D-Wave’s vision, strategy, and product roadmap to both executive-level and technical stakeholders at research organizations
- Communicate complex technical information clearly and effectively across multiple platforms and audiences
- Demonstrate a strong customer support mindset, meeting clients where they are and delivering candid, thoughtful guidance
More about this role
About the role
D-Wave is seeking a Technical Account Manager (TAM) in New Haven, CT to lead technical engagements with research clients interested in exploring D-Wave’s new dual rail qubit systems and simulators. In this client-facing role you’ll act as a trusted technical advisor externally, helping customers identify use cases, solve complex problems, and achieve successful adoption of the platform by leveraging error awareness in quantum algorithms. Internally, you’ll collaborate closely with sales, product, professional services and business development teams to ensure customer needs are met and value is delivered, acting as the voice of the customer.
This role can be Onsite or Hybrid for those living within a commutable distance.
What you'll do
- Support customer’s quantum computing programming workflows by advising best practices for implementing algorithms using D-Wave’s Ocean SDK, Leap APIs, and helping debug common code problems
- Serve as a technical resource on quantum computing, industry trends, and competitive positioning
- Present our quantum computing capabilities to research prospects, understanding their most critical computational challenges and mapping potential...
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