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Service Engineer II, USHQ [579]

D-Wave Quantum · Boca Raton, FL · On-site

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About D-Wave Quantum

D-Wave Quantum Inc. (NASDAQ: QBTS) is a leader in the development and delivery of quantum computing systems, software, and services.

About the role

Join D-Wave as we launch our state-of-the-art facility in Boca Raton, Florida, opening in 2027. We are seeking two Service Engineers to be among the first members of this exciting new team, helping establish local service operations while supporting the next generation of quantum computing technology.

What they're looking for

  • Participate in quantum computing system builds, installations, commissioning, upgrades, and maintenance
  • Troubleshoot and repair cryogenic, electrical, mechanical, vacuum, and control systems in laboratory and field environments
  • Help establish service operations at the new Florida facility, including procedures, tools, spare-parts practices, documentation, and escalation processes
  • Support production systems through scheduled maintenance, incident response, and participation in an on-call rotation
  • Work with hardware and R&D teams to improve system reliability, serviceability, and operational processes
  • Develop and maintain service procedures, troubleshooting guides, maintenance records, and incident documentation
More about this role

About the role

Join D-Wave as we launch our state-of-the-art facility in Boca Raton, Florida, opening in 2027. We are seeking two Service Engineers to be among the first members of this exciting new team, helping establish local service operations while supporting the next generation of quantum computing technology.

In this hands-on role, you will build, upgrade, maintain, troubleshoot, and repair the complex mechanical, electrical, and cryogenic systems that power D-Wave's Leap™ quantum cloud service. You'll play a key role in ensuring system reliability, operational excellence, and customer success while helping shape how our new site operates.

Your journey begins with a fully supported training and knowledge-transfer short-term assignment of at our headquarters in Burnaby, British Columbia, where you'll gain immersive, hands-on experience with our cutting-edge quantum systems alongside experienced engineers. This position is located in Boca Raton, FL; where you will return after your temporary assignment and take increasing ownership of system support, operational readiness, documentation, and technical issue resolution. This is an exceptional opportunity for a technically...

Read the full posting on D-Wave Quantum's site ↗

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