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Account Manager, SMB Dedicated I

Dandy · USA - Remote · Remote

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About Dandy

Go from impression molds to digital scans at no cost with Dandy. Taking your practice digital has never been easier. Get started today! Backed by General Catalyst.

About the role

Dandy is looking for an Account Manager to join the growing team and delight our customers: dentists across the country. New customers will be transitioned directly from sales to you, and you will quickly build your portfolio to 200+ accounts. Our Multi Location segment serves parent accounts that have more than 1 location. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 2+ years of experience in Sales, Account Management, or Customer Success within or related to SaaS/healthcare vertical, dental industry experience a plus
  • Proven track record of upselling, cross-selling, and growing complex account portfolios
  • Experience managing relationships with multiple stakeholders at small-to-medium business groups or multi-site organizations
  • Comfortable spending 60%+ of your day engaging with clients by phone or video
  • Highly analytical with the ability to interpret data dashboards to inform strategy
  • Empathetic, curious, and passionate about understanding customer pain points
More about this role

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

Dandy is looking for an Account Manager to join the growing team and delight our customers: dentists across the country. New customers will be transitioned directly from sales to you, and you will quickly build your portfolio to 200+ accounts. Our Multi Location segment serves parent accounts that have more than 1 location.

As the owner of your book of business, your primary focus will be on driving revenue per practice (ARPP) by proactively fostering strong customer relationships, activating new user (doctor) growth, and expanding into new locations. You will collaborate closely with Sales, Training, and Customer Support to drive customer...

Read the full posting on Dandy's site ↗

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