Databricks offers a unified platform for data, analytics and AI. Build better AI with a data-centric approach. Simplify ETL, data warehousing, governance and AI on the Data + AI Platform. Backed by Battery, Insight and Kleiner Perkins.
About the role
Databricks' Sales Operations team is transforming how operational work gets done. We are shifting from manual, high-volume request processing to an AI-first operating model — where AI agents handle repeatable work autonomously and the team focuses on building, governing, and improving those systems. This role is central to that transformation. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Build and operate AI agents — translate operational SOPs into agent workflows, deploy, monitor, and fine tune agents that handle field requests autonomously
- Own an agent portfolio — manage a set of automated workflows end-to-end, including agent-to-human escalation paths and performance optimization
- Drive process and systems improvement — identify next workflows to automate, diagnose cross-system integration issues, lead data quality remediation
- Partner cross-functionally — gather requirements from Sales, Finance, IT, and Strategy stakeholders, influence Directors and Sr. Directors on automation priorities
- Support operational continuity — contribute to critical business processes including annual planning cycles
- 5–8 years in operations, systems administration, or business process automation — ideally in high-growth tech companies
More about this role
SLSQ427R538
Databricks' Sales Operations team is transforming how operational work gets done. We are shifting from manual, high-volume request processing to an AI-first operating model — where AI agents handle repeatable work autonomously and the team focuses on building, governing, and improving those systems. This role is central to that transformation.
You will own a portfolio of AI agent workflows that automate business-critical Sales Operations processes. You translate business requirements into agent designs, deploy them into production, monitor performance, and continuously improve them. You also lead systems improvement projects — diagnosing integration issues, fixing data quality problems, and coordinating solutions across platforms.
This is a cross-functional role partnering with Strategy, Planning, Finance, IT, and Data Engineering teams across our enterprise systems stack.
- Build and operate AI agents — translate operational SOPs into agent workflows; deploy, monitor, and fine tune agents that handle field requests autonomously
- Own an agent portfolio — manage a set of automated workflows end-to-end, including agent-to-human escalation paths and performance...
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