Datacor is the leading provider of solutions for process manufacturers, chemical distributors, & engineers. Integrated and configurable tech for industry-specific needs. Backed by Norwest.
About the role
We're looking for a high-energy, customer service-minded, tech savvy Product Support Specialist to become part of our Customer Support Team. Our Product Support Specialists are the face of Datacor for our customers. We take customer support seriously - we provide our customers with friendly, thorough and knowledgeable customer service, beginning to end. This begins with you. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 2-5 years' experience writing SQL queries, conducting data manipulation and scrubbing
- Strong research skills to collect information, troubleshoot and document issues
- Minimum intermediate working knowledge of Microsoft Office Excel
- Experience in Customer Support, Technical Support, and Project Management
- Excellent verbal and written communication
- Strong analytical and problem-solving skills
More about this role
Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers’ most difficult problems.
We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.
We're looking for a high-energy, customer service-minded, tech savvy Product Support Specialist to become part of our Customer Support Team. Our Product Support Specialists are the face of Datacor for our customers. We take customer support seriously - we provide our customers with friendly, thorough and knowledgeable customer service, beginning to end. This begins with you. At a high level, your responsibilities will be to understand...
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