See metrics from all of your apps, tools & services in one place with Datadog’s cloud monitoring as a service solution. Try it for free. Backed by Index, CRV and ICONIQ.
About the role
The Learning Technology Specialist plays a vital role within the People Technology team by managing and supporting Datadog’s learning ecosystem. This role ensures platform stability, optimizes LMS operations, and delivers technical solutions that empower Datadog employees and partners to scale their learning and growth. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- You have 3+ years of experience administering or supporting learning technology, HR technology, business systems, or a comparable SaaS platform. Experience with Docebo is strongly preferred
- You have a bachelor’s degree in business management, information systems, computer science, or a related field - or equivalent practical experience
- You are familiar with system integrations, APIs, data flows, authentication, and provisioning concepts such as SSO
- You are knowledgeable about digital-learning and authoring tools, such as Articulate 360, and common learning content standards, including SCORM
- You are a structured problem-solver who can investigate technical issues, identify root causes, and coordinate solutions across internal teams and external vendors
- You are process-oriented, produce clear and maintainable documentation, and can coordinate work across multiple stakeholders, priorities, and timelines
More about this role
The Learning Technology Specialist plays a vital role within the People Technology team by managing and supporting Datadog’s learning ecosystem. This role ensures platform stability, optimizes LMS operations, and delivers technical solutions that empower Datadog employees and partners to scale their learning and growth.
At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
- Provide Tier 2 and Tier 3 support for complex LMS and learning technology issues, investigating root causes, coordinating resolutions, and documenting outcomes.
- Maintain the vendor issue log and coordinate incidents across multiple internal and external stakeholders by gathering technical evidence, submitting clear issue reports, tracking progress, testing fixes, and communicating updates.
- Participate in platform upgrades, release testing, and continuous-improvement initiatives, creating and maintaining related process and technical documentation, testing plans, release notes, and knowledge resources.
- Contribute to...
Browse similar: Startup jobs