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About the role
This is not a generalist BSA role. Each Senior BSA will own a cluster of business functions end-to-end, acting as an internal product manager for their domain rather than processing inbound requests reactively. There are two openings, each covering a different domain:
What they're looking for
- Prior experience as a Business Systems Analyst or in a similar role, ideally within a high-tech or SaaS environment
- Experience owning a business domain end-to-end, comfortable operating like an internal product manager
- Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical stakeholders and manage relationships with senior leadership
- Comfortable using AI/agentic tools for data aggregation and context-gathering, while knowing where human judgment is still required
- Experience in managing projects, particularly those involving multiple stakeholders and complex integrations
- Familiarity with security, privacy, and compliance standards (e.g., SOX, GDPR, SOC, ISO)
More about this role
Business Systems drives efficiency across Datadog through business process analysis, systems automation and integrations, AI agent and MCP development, and vendor/software review. The team is increasingly embedded in cross-functional initiatives across People, Finance, GTM , Legal, Recruiting, and Technical Solutions — translating ambiguous business problems into scoped, buildable solutions and owning delivery end-to-end.
This is not a generalist BSA role. Each Senior BSA will own a cluster of business functions end-to-end, acting as an internal product manager for their domain rather than processing inbound requests reactively. There are two openings, each covering a different domain:
People, Recruiting, Legal or Finance, GTM, Procurement
As the role evolves alongside AI, Senior BSAs leverage agentic tools for data aggregation and context gathering while remaining the critical human-in-the-loop layer — owning business context and product outlook, validating use cases, managing stakeholder relationships, and making the judgment calls agents can't.
At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the...
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