Dataminr is the leading AI platform for real-time event, threat, and risk intelligence. Trusted by Fortune 50 leaders and over 100 U.S. government agencies, we deliver the instant clarity needed for faster, more informed decisions to protect what matters most. Backed by IVP.
About the role
Dataminr is seeking a talented and experienced Solutions Architect to join our Customer Success team. In this customer-facing technical role, you will sit between our customers, Product, and Engineering to help organizations aggregate, analyze, and act on threat intelligence to reduce risk. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Integrate Security Ecosystems : Connect third-party security tools and data sources—including SIEM, EDR, SOAR, threat feeds, and STIX/TAXII—with our platforms to support seamless customer workflows
- Design Automations & Workflows : Design and build playbooks, integrations, and AI-assisted (agentic) workflows tailored to solve complex customer security challenges
- Customer Advocacy & Relationship Building : Build lasting relationships with customers' technical stakeholders and manage communications for service and product requests
- Core Experience : 3+ years in Customer Success, Support, or a technical role in cybersecurity, threat intelligence, or a related engineering field
- Development & Scripting Skills : Experience with Python scripting, REST API integrations, and skilled at troubleshooting network connectivity across varied customer environments
- Communication & Stakeholder Management : Excellent written and verbal communication skills, with proven ability to explain both business value and technical advantages to analysts, engineers, and senior executives
More about this role
Dataminr is seeking a talented and experienced Solutions Architect to join our Customer Success team. In this customer-facing technical role, you will sit between our customers, Product, and Engineering to help organizations aggregate, analyze, and act on threat intelligence to reduce risk. Reporting to the Director of Customer Success Architecture, you will combine strong technical, problem-solving, and account management skills to ensure customers gain real, measurable value from their threat intelligence programs. The ideal candidate brings deep knowledge of threat intelligence and security technologies to resolve problems quickly and provide proactive guidance in a fast-paced environment. This role directly supports customer retention and growth, driving deeper platform usage and scaling solution design best practices across the team.
This is a hybrid role based in either the NYC or DC area, requiring two days a week in our NYC or Arlington, VA based offices unless traveling.
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