Startups

Customer Success Engineer

Delinea · U.S. Remote · Remote

← All jobs
About Delinea

Thycotic is now Delinea, a PAM leader providing seamless security for modern, hybrid enterprises. With Delinea, privileged access is more accessible. Backed by Insight.

About the role

The Customer Success Engineer (CSE) serves as the technical backbone for Customer Success Managers (CSMs). This pooled, non-billable role provides on-demand technical and strategic support to CSMs, helping them unlock the full value of solutions for customers without replacing Professional Services nor support. The CSE is not assigned to specific customers but addresses escalated issues on a case-by-case basis, fostering knowledge transfer to CSMs to build their self-sufficiency. Found on 1752vc Careers, the job board for startup and VC roles.

More about this role

Delinea is the identity security platform that continuously controls what AI agents, humans and machines can do and for how long. It extends privileged access management from the point of access to the moment of action, using just-in-time authorization to reduce standing privilege across on-premises, multi-cloud and short-lived infrastructure, without adding friction for legitimate users. Delinea provides visibility across every identity type, scores the risk each one carries, and preserves the context behind access decisions, making them auditable and defensible. It supports both static and ephemeral access, letting teams apply Zero Standing Privilege where risk demands it without replacing existing infrastructure.

The Customer Success Engineer (CSE) serves as the technical backbone for Customer Success Managers (CSMs). This pooled, non-billable role provides on-demand technical and strategic support to CSMs, helping them unlock the full value of solutions for customers without replacing Professional Services nor support. The CSE is not assigned to specific customers but addresses escalated issues on a case-by-case basis, fostering knowledge transfer to CSMs to build their...

Read the full posting on Delinea's site ↗

Customer Success

Build your edge while you search

Free tools for founders and investors, plus VC Unfiltered, our take on startups, venture and the people who build them.