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Customer Operations Product Management Intern (MBA Student Opportunity)

DIRECTV · 2 Locations · On-site

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About DIRECTV

DIRECTV is an American digital entertainment services provider delivering sports, news, movies, family, and local programming channels. Backed by Space Capital.

About the role

Dive into the DIRECTV Digital Services Team as a summer intern! We are looking for a customer-first, innovative, and results driven individual to join us in transforming the way we serve our customers. Ready to explore the possibilities? Join us at DIRECTV and make your mark! Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Current MBA students
  • Experience in digital product management (ex. web, virtual assistance (VA), app, social messaging, asynchronous/synchronous chat, IVR, etc.)
  • Proficient in translating business strategy and analysis into consumer facing digital products
  • Ability to prepare and present business cases for new products/services
  • Demonstrated ability to lead, influence, and persuade others
  • Strong interpersonal skills and communication skills (oral, written and presentation)
More about this role

DIRECTV is changing the way the world experiences entertainment. We’re delivering cutting edge products and services that redefine the future. Innovation is at the heart of what we do and we’re revolutionizing the way our customers access content anytime, anywhere. With premier video services like DIRECTV, our industry leading team is at the forefront of making it all happen. Together, we’re creating the best entertainment and communications experience in the world.

Dive into the DIRECTV Digital Services Team as a summer intern! We are looking for a customer-first, innovative, and results driven individual to join us in transforming the way we serve our customers.

  • Ideate and deliver digital first experiences that seamlessly integrate into an omni-channel ecosystem.
  • Collaborate with other product managers, customer care, IT, finance, and marketing to translate customer need into initiatives that promote customer success and business efficiency.
  • Define the opportunity and measures of success for concepts you identify and partner with technology teams to develop.
  • Prioritize and construct business cases that secure funding.
  • Manage product roadmaps by optimizing customer and...

Read the full posting on DIRECTV's site ↗

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