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About the role
About Us Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. Found on 1752vc Careers, the job board for startup and VC roles.
More about this role
About Us Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .
Position Summary The Service Operations Manager oversees daily operational performance within assigned PODs or service teams, ensuring consistent delivery of high-quality service, accurate payroll operations, and exceptional client experience. This role bridges frontline leadership and senior regional leadership by supporting service operations supervisors, managing escalations, monitoring KPIs, developing staff, and driving process improvements. The Manager partners closely with cross-functional departments to support retention, operational efficiency, and...
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