Doximity is an online networking service for medical professionals. Launched in 2010, the platform offers its members curated medical news, telehealth tools, and case collaboration. Backed by Emergence Capital.
About the role
As Client Success Manager, Enterprise , you’ll ensure a seamless client experience by guiding health system IT teams and end-users through the successful launch and adoption of our Enterprise clinical workflow tools, including: Amion (On-Call Scheduling), Dialer (Telehealth), Ask (Clinical Reference) and Scribe (Ambient Documentation). Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Lead clients through a successful implementation, from onboarding to product configuration and support
- Collaborate cross-functionally to align client needs with internal workflows, ensuring a smooth launch
- Conduct kickoff meetings and implementation calls, with a focus on scaled account management for a high-volume client base post-onboarding
- Develop and maintain project timelines for both clients and internal teams
- Provide training, user documentation, and educational resources in partnership with Marketing
- Serve as the internal client advocate, ensuring deadlines and requirements are met
More about this role
Doximity is the leading clinical AI company with the largest network of U.S. clinicians. Doximity’s AI-powered workflow platform is trusted by over 85% of U.S. physicians and 300+ health systems. Doximity's mission is to help clinicians be more productive so they can provide better care for their patients.
At Doximity, we value curiosity, ownership, inclusion, and a commitment to making a meaningful impact. If you're excited about solving complex problems that improve healthcare, we'd love to hear from you.
As Client Success Manager, Enterprise , you’ll ensure a seamless client experience by guiding health system IT teams and end-users through the successful launch and adoption of our Enterprise clinical workflow tools, including: Amion (On-Call Scheduling), Dialer (Telehealth), Ask (Clinical Reference) and Scribe (Ambient Documentation).
- Lead clients through a successful implementation, from onboarding to product configuration and support.
- Collaborate cross-functionally to align client needs with internal workflows, ensuring a smooth launch.
- Conduct kickoff meetings and implementation calls, with a focus on scaled account management for a high-volume client base...
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