Discover Dropbox – secure, easy cloud storage for file sharing and collaboration. With Dash, save time and organize all your company content in one place. Backed by Accel, Greylock and Y Combinator.
About the role
This role defines the architecture and technical requirements for the context layer our AI depends on: what it can know, what it can trust, and what it is allowed to act on. You will shape the standards and approaches that make enterprise knowledge reliable, current, and permissions-aware, working across the enterprise on content and context architecture, retrieval and grounding, evaluation, semantic structure, permissions requirements, and prototyping, while domain experts remain accountable for the accuracy and...
What they're looking for
- 7+ years designing how information is structured, governed, owned, and maintained at enterprise scale, including at least 2 years supporting AI-enabled knowledge or retrieval systems
- Direct experience preparing content for AI consumption, with working fluency in RAG, grounding, semantic chunking, embeddings, vector search, and citations
- Hands-on experience with knowledge graphs, ontologies, or semantic models for machine-readable content
- Practical experience evaluating retrieval and grounding quality, testing hypotheses, and building lightweight prototypes independently or with Engineering
- Track record building federated operating models across functions outside direct reporting lines, including metadata standards or authoring frameworks adopted at scale
- Demonstrated ability to influence senior stakeholders across Engineering, IT, Legal, Security, and business functions
More about this role
Dropbox is building the knowledge layer that connects content, context, and action. As AI moves from assistants to systems that act, the structure and stewardship of enterprise knowledge becomes the difference between AI that helps and AI that fails.
This role defines the architecture and technical requirements for the context layer our AI depends on: what it can know, what it can trust, and what it is allowed to act on. You will shape the standards and approaches that make enterprise knowledge reliable, current, and permissions-aware, working across the enterprise on content and context architecture, retrieval and grounding, evaluation, semantic structure, permissions requirements, and prototyping, while domain experts remain accountable for the accuracy and stewardship of their content.
This is the first role of its kind at Dropbox. You will partner with IT, Engineering, Legal, Privacy, and Security, and your decisions will show up directly in how AI performs across the company.
- Define the source-of-truth strategy for enterprise knowledge: which systems are authoritative, what is indexed centrally versus fetched live, what is eligible for AI use, and what is archived or...
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