AI agents that investigate every alert, hunt attackers, and respond to emerging threats at machine scale. Customer guided, software executed. Backed by Madrona.
About the role
In this role, you will work across strategic customer accounts to help Dropzone become more trusted, accurate, and embedded in day-to-day security operations. You will work directly with customers, TAMs, Product, Engineering, and security stakeholders to understand each customer’s workflows, policies, escalation paths, exceptions, analyst expectations, and operational goals. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 4+ years experience in a customer-facing technical role such as Forward Deployed Engineer, Solutions Architect, Security Engineer, Detection Engineer, Technical Customer Success Engineer, or Sales Engineer
- Strong understanding of SOC workflows, alert triage, escalation paths, investigation quality, analyst expectations, and security operations
- Technical acumen in areas such as scripting, development, APIs, integrations, networking, SRE, CloudOps, DevOps, or security automation
- Ability to translate ambiguous customer context into precise technical configuration
- Strong written and verbal communication
- Excellent judgment around customer requests, product gaps, risk, scope, and escalation paths
More about this role
Dropzone’s mission is to scale cybersecurity beyond human limits, and augment every single human security engineer/analyst with an army of AI security specialists. Humans alone cannot sufficiently protect our digital future, and AI augmentation is the only way for defenders to reclaim the high ground. We are an award winning company disrupting the $200B+ cybersecurity market.
Powered by Gen AI advancements, our technology offloads repetitive day-to-day work and frees human analysts to focus on real threats and higher-value projects. We are venture-backed, and our team has a rare blend of deep experience across cybersecurity, AI/ML, and SaaS product development. Join us if you want to be on the ground floor of using Gen AI to transform cyber defense. Learn more at www.dropzone.ai .
In this role, you will work across strategic customer accounts to help Dropzone become more trusted, accurate, and embedded in day-to-day security operations. You will work directly with customers, TAMs, Product, Engineering, and security stakeholders to understand each customer’s workflows, policies, escalation paths, exceptions, analyst expectations, and operational goals.
This is not a traditional...
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