Connect AI, data, and insurance operations with Duck Creek's Intelligent Core. Modernize P&C insurance, accelerate innovation, and scale without complexity. Backed by Insight.
About the role
The Senior Manager, Customer Success Upgrade Technical Delivery Lead role at Duck Creek Technologies is a dynamic position aimed at enhancing the company's digital presence and improving customer engagement. The Senior Manager will lead the project engineering team responsible for defining and reviewing the technical requirements for the Duck Creek application, including security, integration, performance, quality, and operations requirements.
What they're looking for
- Bachelor’s degree in technical discipline or equivalent work experience in network administration, programming, or information systems
- Minimum of 6 years’ professional experience in software development
- Experience in customer-facing roles
- Experience managing teams and the performance of direct report
- Deep understanding of the Duck Creek product suite and its technical components, and ability to share knowledge
- Demonstrated experience leading a team and managing employee performance
More about this role
Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.
Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.
Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.
We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home ,...
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