Any business – from travel startups to financial enterprises - can build with Duffel to search and book flights, stays, add ancillaries, charge customers, manage orders and more. Backed by Index and Y Combinator.
About the role
We know people engage with job adverts differently. Some will view it as a checklist that needs to be at 100% before applying; others will see 60% as good enough. If you think you have what it takes but don't necessarily meet all the requirements on the job description, please still get in touch. We'd love to have a chat, learn more about you and see if it could be a great fit. Develop a strong understanding of Duffel’s products and share your knowledge with customers and internal teams Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Ability to learn and clearly explain a technical product or concept
- Strong written communication skills in English
- Experience delivering high-quality customer support for a technical product, or transferable experience in a customer-facing role
- Experience supporting business customers in a B2B environment, or willingness to develop this experience
- A professional, approachable communication style and a genuine willingness to help others
- Confidence communicating with a wide range of stakeholders across different roles and levels of experience
More about this role
📍 Manhattan, New York (Hybrid — 2 days onsite)
Whether it’s to visit the people closest to us, starting an exciting adventure, or a career-defining business trip, travel is an essential part of our lives. Yet we've all experienced the aches and pains of getting to our destination. Today, more than 4 billion airline passengers rely on technology that hasn't kept up with the expectations of the modern connected traveller.
That’s why we’ve started to rebuild the infrastructure that underpins the travel industry. We’re on a mission to unravel travel — simplifying systems and building the tools that will make the future of travel effortless.
We were part of Y Combinator S18's cohort and we are backed Benchmark, Blossom, Index Ventures and Kima Ventures. A fantastic set of investors that has helped build some of the world's largest companies.
We know people engage with job adverts differently. Some will view it as a checklist that needs to be at 100% before applying; others will see 60% as good enough. If you think you have what it takes but don't necessarily meet all the requirements on the job description, please still get in touch. We'd love to have a chat, learn more about you and...
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