Backed by Antler.
About the role
The Role: We are looking for a customer-centric Technical Account Manager (OEM) with a direct focus on our largest enterprise customers. The TAM is a technical professional who helps optimize Aiven’s customer experience and accelerate time-to-value when using Aiven’s Open Source services. You will act as a single point of contact and customer advocate, providing direct access into Aiven business functions such as Support, Engineering, Product Management, Marketing, and Executive Staff.
What they're looking for
- Technical Expertise: A deep conceptual and hands-on understanding of Apache Kafka and at least one of the following: PostgreSQL, ClickHouse, or OpenSearch
- Consulting Background: Proven experience in technology sales, pre-sales, or technical consulting
- Development Skills: Fluency in one or more programming languages such as Java, Python, Go, or Ruby
- Cloud & Infrastructure: Knowledge of public clouds (AWS, Google, or Azure) and experience with Linux operating systems, networking basics (DNS, VPC), and relational databases
- Communication: Excellent presentation and problem-solving skills, with the ability to articulate technical requirements to both customers and internal Product teams
- Project Management: Ability to manage multiple projects, determine urgency, and execute detailed action plans
More about this role
We’re a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions. Our vision is to help developers, builders, and creators bring their ideas to life with speed and simplicity, by providing a cloud data platform that makes open-source databases, search, streaming, and application infrastructure easily accessible to everyone.
The Role: We are looking for a customer-centric Technical Account Manager (OEM) with a direct focus on our largest enterprise customers. The TAM is a technical professional who helps optimize Aiven’s customer experience and accelerate time-to-value when using Aiven’s Open Source services. You will act as a single point of contact and customer advocate, providing direct access into Aiven business functions such as Support, Engineering, Product Management, Marketing, and Executive Staff.
- Build Relationships: Help customers succeed by building successful relationships throughout the entire customer journey.
- Technical Strategy: Develop a deep technical understanding of the customer’s business priorities, operational models, cloud architecture, and technical initiatives.
- Operational Advisory:...
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