Backed by Lightspeed.
About the role
Move your career forward while connecting countless people to the life- changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- You have strong organizational, interpersonal, and communication skills
- You have previous customer service experience, preferably in a call center or similar environment
- You have the ability to handle high call volumes and manage multiple tasks simultaneously
- You have proficiency in using a dialer and other computer applications
- You have high speed hardwired home internet connection with 50 Mbps download and 10 Mbps upload
- You have a high level of integrity and customer focus
More about this role
At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally.
Move your career forward while connecting countless people to the life- changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference.
Job Description
eHealth is looking for enthusiastic and customer-focused individuals to join our Member Loyalty Team as seasonal unlicensed Associate Member Advocate. In this role, you will be responsible for taking customers through the post-enrollment journey, answering both inbound and outbound customer service calls fluidly, handling a high volume of calls, and providing exceptional support to enhance member satisfaction and retention to eHealth.
This is a temporary position that will end on December 8, 2026....
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