Backed by General Catalyst, Lightspeed and SoftBank VF.
About the role
Drive agents from deployment into sustained production use — owning the path from “the agent is live” to “the agent runs a meaningful share of the workflow.” Design the human-agent operating model with each customer: which work agents own, where humans stay in the loop, how escalations and overrides are handled, and how trust is earned and expanded over time.
More about this role
Drive agents from deployment into sustained production use — owning the path from “the agent is live” to “the agent runs a meaningful share of the workflow.” Design the human-agent operating model with each customer: which work agents own, where humans stay in the loop, how escalations and overrides are handled, and how trust is earned and expanded over time. Work directly with end users — recruiters, TA teams, hiring managers, and HR ops — not just executive sponsors, so agents are adopted in the real flow of work. Enable and certify customer end users through Agent Academy, so their teams can operate, trust, and continuously improve their agents independently. Own the agent consumption and adoption view — monitoring usage, agent actions, task completion, autonomy rates, and value realized through consumption dashboards and analytics — and turn those signals into proactive recovery and expansion plays. Serve as a trusted advisor on AI-era workforce transformation: workflow redesign, change management, and governance of autonomous agents in a talent context. Partner cross-functionally with Customer Value, Customer Growth, Product, Engineering, Support, and Enablement to remove...
Browse similar: AI jobs · AI startup jobs · Startup jobs