Elation Health is a technology platform designed for independent primary care, delivering clinical-first solutions. Backed by Kapor Capital.
About the role
Every signed customer agreement at Elation passes through a final review before billing and onboarding begin. That review confirms what the customer signed matches what we set up in Salesforce: the right products, quantities, prices, and dates. When it's done well, customers get billed correctly from day one and our finance and customer success teams avoid costly cleanup later.We are looking for a Contract Operations Associate to join our Business Systems Team on a contract basis and own a share of these reviews. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Attention to detail : you notice when two documents don't match, and you double-check before calling something done
- Process discipline : comfortable following a checklist exactly, every time, and keeping clean records of your work
- Clear, proactive communication : you ask questions early, write concise notes, and are comfortable working in Slack with a distributed team
- Collaborative and tactful : comfortable telling a sales rep or customer success manager their paperwork needs a fix, clearly and kindly, and working with them to get it right
- Follow-through : you keep track of open items and nudge politely until they're resolved
- Sound judgment about your limits : you recognize when something is unusual and escalate rather than guess
More about this role
Our team is committed to enhancing physician and patient quality of life through Elation, a SaaS cloud-based clinical platform. Since inception, we've been focused on building a world-class technology solution that creates an experience of delight and ease for physicians, and that our users love.
Every signed customer agreement at Elation passes through a final review before billing and onboarding begin. That review confirms what the customer signed matches what we set up in Salesforce: the right products, quantities, prices, and dates. When it's done well, customers get billed correctly from day one and our finance and customer success teams avoid costly cleanup later.We are looking for a Contract Operations Associate to join our Business Systems Team on a contract basis and own a share of these reviews. You'll work from clear checklists and procedures, use AI-assisted review tools, and partner closely with the specialists who own this process. This is a great fit for someone early in their career who is detail oriented, enjoys getting things exactly right, and wants hands-on exposure to how a SaaS company runs its revenue operations.
- Own a daily review queue of signed deals...
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