Blockchain analytics for financial crime risk management and compliance across crypto and digital assets. Innovate with confidence. Backed by SoftBank VF.
About the role
This NYC-based role will grow Elliptic’s existing customer marketing program into a lifecycle program that builds long-term relationships with our customers at every stage, from signature to renewal and advocacy. You will also build a community of compliance practitioners who value being part of it and actively recommend Elliptic to their peers and networks. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 6+ years in customer marketing, lifecycle marketing or customer advocacy at B2B SaaS or technology companies, ideally in financial services, compliance or digital assets
- A track record of building a customer advocacy programme or practitioner community that people chose to join and stay in
- Hands-on experience building AI workflows that replaced manual work. We will ask you to walk us through one at the interview
- Strong cross-functional skills, especially with Customer Success and Sales, and confidence working with senior executives at customer organisations
- Experience in a regulated industry, and comfort with the data governance it requires
- Fluent English
More about this role
This NYC-based role will grow Elliptic’s existing customer marketing program into a lifecycle program that builds long-term relationships with our customers at every stage, from signature to renewal and advocacy. You will also build a community of compliance practitioners who value being part of it and actively recommend Elliptic to their peers and networks.
You will work closely with the Customer Success, Sales, and Product Marketing teams to build and own the agentic workflows that carry the program’s volume, so that you can run it across the full customer lifecycle. Customer Success owns the customer relationship. You will own the programmatic layer around it: the journeys, content, moments and proof that help every customer get value from Elliptic. Your role is to build relationships that make our customers want to talk about their work with Elliptic publicly.
Elliptic helps financial institutions, crypto businesses and governments manage risk and investigate illicit activity in digital assets. Since 2013 we have built one of the deepest on-chain data sets in the industry, and our risk intelligence supports compliance teams at banks, exchanges, payment firms and stablecoin...
Browse similar: Startup jobs · Remote jobs