See how Lantern’s specialty care platform connects employees to high-quality surgical care through our Network of Excellence for surgery.
About the role
We're looking for someone with the business and communication fundamentals to do this job well today, plus the eagerness to build the automation that makes it unnecessary tomorrow. This is not a data-engineering posting — a business background, a support/ops background, or a fresh grad with the right instincts can all be a great fit, provided the willingness to learn is real. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- You can communicate clearly and confidently with providers and internal stakeholders — you can pick up the phone, have a real conversation, and explain what's happening in plain terms, not just write it up
- You have (or can quickly build) a working understanding of the business and financial side of how claims and payments move — you're not purely a technical person who can't connect the dots to what the business needs
- You think carefully about correctness: your instinct is to ask “how would I know if this were wrong,” and then build the check
- You're comfortable in ambiguity, in an environment where the documentation is thin and the systems don't always agree with each other
- Hands-on SQL and/or Python experience, and real fluency with modern AI tools — including agentic coding tools like Claude Code — with something you've actually built with them to show for it
- A year or more of work experience — internship, part-time, or full-time — especially something that required real conversations with people (customers, providers, clients)
More about this role
Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com.
Job Overview
As an Operations Automation Specialist, you will personally resolve provider inquiries — and then build the tools that make resolving them one-by-one unnecessary.
Today, resolving a provider's question well requires detailed manual auditing and review across multiple systems. It's careful work, and it doesn't scale. The data needed to answer these questions faster and more...
Browse similar: Startup jobs