Backed by Entrepreneur First.
About the role
The Director of Strategy & Operations, Expansion is the day-to-day thought partner to the VP of Global Expansion and owns how the expansion organization plans and executes. Global Expansion runs a complex, multi-motion book, with specialized teams covering the full customer journey from implementation through retention, growth, and specialty motions.
What they're looking for
- Own segmentation, account scoring, book of business design, and rules of engagement across the expansion motions
- Partner with GTM Finance on the capacity model, quotas, and headcount plan
- Define the metrics and instrumentation for the business, including NDR, GRR, product attach, and Engine X GMV
- Build and run the expansion operating cadence: annual planning, weekly pipeline and risk reviews, monthly business reviews, and renewal forecasting
- Standardize the motion: handoffs, opportunity types, stages, exit criteria, and rules of engagement
- Partner with Revenue Enablement to translate strategy into training, playbooks, and tools the field will use
More about this role
Engine is the AI-native platform for intelligent travel. For a decade, Engine has built the proprietary technology and supply behind modern business travel, serving over 38,000 customers and nearly 2 million travelers, along with leading travel and AI companies that build on Engine's infrastructure. One system powers business travel, group travel, human agents, and AI agents.
That work has earned recognition as one of Fast Company's Best Workplaces for Innovators (2025), TravelTech's Reservation Platform of the Year (2026), and one of Built In's Best Places to Work (2020–2026).
We're looking for bold, ambitious people to help redefine how businesses manage and experience travel. Working here, you can expect exponential growth, an ambitious pace, full ownership, and high-caliber colleagues who push you to do the best work of your career. Every hire raises the bar.
Come outpace the ordinary and build the future of travel with us.
The Director of Strategy & Operations, Expansion is the day-to-day thought partner to the VP of Global Expansion and owns how the expansion organization plans and executes.
Global Expansion runs a complex, multi-motion book, with specialized teams covering...
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