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Senior OBT Success Manager

Engine · Remote - US · Remote

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About Engine

Backed by Entrepreneur First.

About the role

Applications for this role will be accepted through February 12, 2027 or until the role is filled. We encourage you to apply early, as we may begin reviewing applications before the deadline. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Own post-launch success for a portfolio of TMC partners and their corporate accounts, from first booking through sustained GBV growth on Engine content
  • Partner with the Implementation Manager from contract signature through launch: own the commercial and relationship track while Implementation owns configuration, agent training, and first booking
  • Define a corporate-account migration plan and activation milestones with each TMC, hold both sides accountable to them, and own the handoff from Implementation to ongoing success management
  • Monitor TMC health across trips booked, lodging attached to Engine content, agent and traveler adoption, account migration pace, and support volume, flag risks and act before they compound
  • Lead QBRs for strategic TMCs and regular health check-ins for smaller agencies, and use them to set the next quarter’s plan with each partner
  • Serve as the first line of escalation for post-launch TMC issues, coordinating with Implementation, Support, and Product to drive resolution
More about this role

Engine is the AI-native platform for intelligent travel. For a decade, Engine has built the proprietary technology and supply behind modern business travel, serving over 40,000 customers and nearly 2 million travelers, along with leading travel and AI companies that build on Engine's infrastructure. One system powers business travel, group travel, human agents, and AI agents.

That work has earned Engine recognition as TravelTech's Reservation Platform of the Year (2026), a spot on Inc.'s Power Partners list (2026), and one of Built In's Best Places to Work (2020–2026).

We're looking for bold, ambitious people to help redefine how businesses manage and experience travel. Working here, you can expect exponential growth, an ambitious pace, full ownership, and high-caliber colleagues who push you to do the best work of your career. Every hire raises the bar.

Come outpace the ordinary and build the future of travel with us.

Your job is to make sure every TMC that launches actually performs: that its agents are trained and using the tool, its corporate accounts are migrating on schedule, and bookings are happening on Engine. You’ll be the primary relationship owner for a portfolio of...

Read the full posting on Engine's site ↗

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