Startups

Data Center Customer Operations Technician

Equinix · SV18 Silicon Valley · On-site

← All jobs

About the role

Applies acquired job skills to work on tasks that are semi-routine in nature. Focus is on semi-routine tasks within standard operating procedures. Supports the overall team. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Typically requires a high school diploma and 1-2 years of equivalent work experience
  • United States - SV18 Silicon Valley : 55,700 - 83,500 USD / Annual
  • The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position
  • Equinix Benefits
  • Employee Assistance Program : An Employee Assistance program is available to all employees
More about this role

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Applies acquired job skills to work on tasks that are semi-routine in nature. Focus is on semi-routine tasks within standard operating procedures. Supports the overall team.

Responsibilities

· Reviews work order requests in the queue and responds to semi-routine work orders by adhering to commitment times.

· Escalates and expedites orders to appropriate teams upon standard operating procedures; supervision needed on the escalation of non-standard procedure escalation requests.

· Ensures adherence to commit times within standard operating procedures.

· Maintains...

Read the full posting on Equinix's site ↗

Build your edge while you search

Free tools for founders and investors, plus VC Unfiltered, our take on startups, venture and the people who build them.