Virtual, evidence-based eating disorder treatment for all diagnoses. Backed by General Catalyst.
About the role
Equip is seeking an organized, detail-oriented Lifecycle Operations Associate to join our Patient Journey Innovation team. In this role, you will serve as the operational backbone for Equip’s digital patient engagement programs, with a primary focus on driving in-treatment patient engagement, retention, and program execution. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 2+ years in CRM, engagement operations, analytics, digital health, or a related field
- Working SQL skills required, Mode or similar BI tools preferred
- Hands-on experience with a CRM or messaging platform (Braze preferred), or a demonstrated ability to learn one quickly
- Hands-on experience running multi-channel programs beyond email, including push, SMS, and in-app messaging, ideally at a company with a consumer mobile app in an area related to wellbeing (health, financial wellness, etc.)
- Genuine interest in behavioral science or behavioral design, coursework, projects, or self-study count
- Comfortable with both quantitative data and qualitative insight about the patient experience
More about this role
Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health.
Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equipsters that have created Equip’s culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice , we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.
Equip is seeking an organized, detail-oriented Lifecycle Operations Associate to join our Patient Journey Innovation team. In this...
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