Rent the newest construction equipment and tools, track your entire fleet and put your assets to work with EquipmentShare at one of our 430 locations. Backed by Insight and Y Combinator.
About the role
We’re hiring an IT Support Specialist 1 for our Corporate HQ in Columbia, MO and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.
What they're looking for
- See challenges as opportunities
- Embrace change and continuous improvement
- Bring energy, effort, and optimism every day
- Strong working knowledge of Windows and macOS operating systems
- Basic knowledge of printer functionality
- Familiarity with mobile devices (iOS, tablets, and Android) and common office applications
More about this role
At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before . We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.
We’re hiring an IT Support Specialist 1 for our Corporate HQ in Columbia, MO and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.
- Respond promptly to incoming support requests via phone, email, Slack, or our ITSM platform.
- Troubleshoot and resolve basic to intermediate technical issues with computers, TVs, mobile devices, printers, and network connectivity.
- Assist users with software applications, account access, and password resets.
- Accurately document all support interactions and solutions in the ticketing system.
- Escalate unresolved issues to Tier 2 support with clear and detailed information.
- Assist with onboarding new employees, including setting up user accounts and devices.
- Help with offboarding tasks, such as disabling accounts and...
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