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Service Writer

EquipmentShare · Joplin, MO · On-site

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About EquipmentShare

Rent the newest construction equipment and tools, track your entire fleet and put your assets to work with EquipmentShare at one of our 430 locations. Backed by Insight and Y Combinator.

About the role

Write customer damage work orders, order parts and bill work orders Assist the service manager to manage customer damage and internal work orders

What they're looking for

  • See challenges as opportunities
  • Embrace change and continuous improvement
  • Bring energy, effort, and optimism every day
More about this role

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before . We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Service Writer at our rental facility in Joplin, MO , and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction . Service Writers are responsible for scheduling rentals and maintaining customer service standards with customers.

Schedule: Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours. (This role is subject to on-call scheduling with additional compensation provided)

Write customer damage work orders, order parts and bill work orders

Assist the service manager to manage customer damage and internal work orders

Respond to inbound leads and guide customers through the EquipmentShare rental process

Expand our existing customer base by building relationships with contractors and construction company principals....

Read the full posting on EquipmentShare's site ↗

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