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Sr. Partner Onboarding & Success Manager

Everlaw · Oakland, California, United States · On-site

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About Everlaw

Transform your approach to litigation and investigations. Everlaw powers your legal teams and the AI tools they use. Backed by a16z and Menlo.

About the role

You'll build and scale our partner enablement engine, turning newly signed partners into technically and operationally capable allies ready to transact and serve their customers. Rather than treating partner ramp as a single training event, you'll own the end-to-end readiness journey—aligning cross-functional resources across Business Development, Solutions Architecture, Implementation, and Support to build long-term partner self-sufficiency. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • You have at least 8+ years of experience in partner onboarding, technical customer success, implementation coordination, or partner success in B2B technology
  • You've guided external organizations through complex software platforms, building their internal capability to use, support, and sell technical products
  • You bring clear, practical communication skills, with a track record of explaining technical workflows to users with varying levels of technical depth
  • You excel at cross-functional coordination across internal teams—such as Sales, Support, Solutions Engineering, and Product—while maintaining clear boundaries and accountability
  • You have a diagnostic approach to problem-solving, with the ability to determine whether a partner blocker is technical, operational, commercial, or training-related, and route it effectively
  • You are authorized to work in the United States. Please note that at this time, Everlaw is not sponsoring U.S. employment visas for this role
More about this role

You'll build and scale our partner enablement engine, turning newly signed partners into technically and operationally capable allies ready to transact and serve their customers. Rather than treating partner ramp as a single training event, you'll own the end-to-end readiness journey—aligning cross-functional resources across Business Development, Solutions Architecture, Implementation, and Support to build long-term partner self-sufficiency.

This is a full-time, exempt position based in our Oakland, CA office with a hybrid work schedule: in office M/W/Th with the option to work from home on Tu/Fr.

  • Own the post-signature partner onboarding and readiness journey, coordinating cross-functionally with BD Account Directors, Implementation, Solutions Architecture, Support, and Account Managers while maintaining clear ownership boundaries across teams.
  • Build structured readiness tracks—including technical setup, customer onboarding workflows, sales process execution, and operational enablement—tailored to distinct partner types like resellers, MSPs, and service providers.
  • Guide partners through operational transaction steps, including setting up customer organizations and...

Read the full posting on Everlaw's site ↗

Business Development

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