Search API for AI agents that need real-time web data, deep research, and structured content from one endpoint. Try our API for free. Backed by Lightspeed, Y Combinator and a16z.
About the role
Thousands of developers and companies use Exa on pay-as-you-go. As the Support Engineer for PAYGO, you own all of their inbound questions: getting started, search quality, billing, errors, integrations, and real bugs. The volume is high and every day is different. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Programming experience: you can read unfamiliar code, call an API and debug a failing request
- Clear, short writing. Customers can act on your answers without coming back
- You learn fast and keep quality high when the volume is high
- Good judgment on what to answer yourself and what to escalate
- Comfort working AI-first, with AI tools and agents as part of your daily workflow
- Early-career candidates are welcome
More about this role
We raised a $250M Series C to build the search engine for AIs. Led by a16z, with existing investors Benchmark, Lightspeed, and YC doubling down, the round brings Exa's valuation to $2.2 billion.
Exa is building a search engine for the AI era. Our Search API currently powers Agents, Fortune 500s, and AI labs as we transform an industry that hasn't been disrupted since the 90s. We're a largely SF-based team of ~100 from Harvard, MIT, Meta, Google Research, ex-founders, and dropouts alike.
We are rapidly building the most intelligent search engine in history. We're high agency, low-ego, and united by the feeling that this is one of the last problems worth getting right.
Thousands of developers and companies use Exa on pay-as-you-go. As the Support Engineer for PAYGO, you own all of their inbound questions: getting started, search quality, billing, errors, integrations, and real bugs. The volume is high and every day is different.
It's one of the fastest ways to learn Exa end to end. You'll work with our AI support tools, the docs, Product and Engineering, and you'll see what developers build with Exa before anyone else does. Some of the people writing in are tomorrow's biggest...
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