Making the World a Safe and Transparent Place to Succeed. Backed by Insight.
About the role
You will operate as a high-accountability individual contributor, owning the health and performance of your accounts while partnering closely with internal teams to deliver against mission requirements. Exiger is transforming how governments identify and manage supply chain and software risk. In this role, you will work on mission-critical programs and help deliver real outcomes for government customers. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Own day-to-day execution across a portfolio of Department of War customer engagements
- Ensure successful onboarding, adoption, and ongoing use of Exiger’s platform
- Drive follow-through on customer commitments, action items, and deliverables
- Identify and resolve risks to customer success early, escalating when needed
- Support program execution by coordinating across Delivery, Product, and Analytics teams
- Serve as a primary point of contact for customer stakeholders and program teams
More about this role
Exiger is the AI partner for supply chain and procurement automation. Its centralized 1EXIGER.AI platform allows organizations to manage their entire operating network, from parts to suppliers, regulators, and customers, through an autonomous agentic workforce that learns, adapts, and augments with every decision. The AI-native platform, combined with the largest supply chain knowledge asset, empowers 550+ global customers, including 150 Fortune 500 and 80+ government and defense industrial organizations, to act first. Exiger is FedRAMP® authorized and a 2x Leader in Gartner® Magic Quadrant™ for Supplier Risk Management.
Associate Director, Customer Success — Government (Department of War)
Work Environment: Hybrid
Exiger partners with U.S. government customers operating in high-stakes environments where operational execution, risk visibility, and mission outcomes matter. Our Government business continues to grow rapidly, and Customer Success is central to delivering consistent, measurable value across Department of War programs.
We are hiring an Associate Director, Customer Success, reporting to the SVP of Government Customer Success, to support a portfolio of Department of War...
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