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Disputes Investigator I

Expedia Group · USA - Missouri - Springfield · On-site

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About Expedia Group

Expedia Group is your gateway to the world of travel through trusted brands, leading technology, and a global marketplace connecting travelers, partners, and experiences.

About the role

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Demonstrate strong interpersonal, organizational, and analytical skills with a self-motivated, action-oriented mindset
  • Bring 1+ year of customer service experience, background in travel, risk analysis, or vendor engagement is a plus
  • Confidently make independent decisions and take initiative with minimal supervision
  • Demonstrate strong time management and task prioritization skills, consistently meeting deadlines and delivering high-quality work independently
  • Proficient in Microsoft Office and internal/web-based research tools with strong overall PC skills
More about this role

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.

Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Join our dynamic Dispute Ops team as a Disputes Investigator I, where you'll play a vital role in protecting our company and customers from fraudulent activity. This position is ideal for a proactive, analytical professional with a background in chargebacks, strong interpersonal skills and a passion for problem-solving. You’ll be primarily responsible for reviewing individual disputes and making decisions based on the information available. With...

Read the full posting on Expedia Group's site ↗

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