Backed by Insight and Pear VC.
About the role
By submitting your application to Expedock, you acknowledge and consent to the collection, use, and processing of your personal information for recruitment and hiring purposes. Your information will be used to: We handle candidate data with care and in accordance with applicable data protection and privacy regulations. Your information will only be accessed by authorized team members and will not be shared with third parties without your consent, unless required by law. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Engage directly with vendors and carriers , including dispatchers, to initiate GPS-based tracking for both FTL and LTL shipments
- Troubleshoot technical issues, initiate ELD and TMS connection requests , and access customer TMS portals to post shipment updates
- Respond promptly and professionally to customer and carrier inquiries via phone and email
- Ensure the timely and accurate delivery of cargo to key customers
- Verify that all shipment documentation is accurate and complete , including bills of lading and other supporting materials
- Oversee collection and delivery activities on behalf of key clients
More about this role
About Expedock
Expedock is a tech-enabled workforce augmentation platform leveraging top 1% offshore talent and technology to help businesses scale efficiently.
Schedule: Night Shift (9 PM – 6 AM) (Sunday - Thursday / Monday - Friday) PHT
What You’ll Do
- Engage directly with vendors and carriers , including dispatchers, to initiate GPS-based tracking for both FTL and LTL shipments.
- Troubleshoot technical issues, initiate ELD and TMS connection requests , and access customer TMS portals to post shipment updates.
- Respond promptly and professionally to customer and carrier inquiries via phone and email.
- Ensure the timely and accurate delivery of cargo to key customers.
- Verify that all shipment documentation is accurate and complete , including bills of lading and other supporting materials.
- Oversee collection and delivery activities on behalf of key clients.
- Schedule and trace customer shipments from pickup to delivery , ensuring accuracy in all domestic transportation records.
- Coordinate and monitor Domestic Ground Expedite shipments, ensuring timely pickups and deliveries through proactive communication with carriers and dispatchers.
- Process transportation...
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