ExplORer is an interactive surgical playbook that promotes optimal teamwork in the operating room. Backed by Wasson Enterprise.
About the role
The base hourly range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Internet savvy and computer literacy with proficiency in Microsoft Office applications
- Ability to work with little direction or guidance on projects and tasks
- Able to work effectively with cross-functional teams and personnel at varying levels within GHX and customer organizations
- Analytical and detail-oriented with strong project management skills
- Strong leadership, problem-solving and customer service skills
- Strong accountability and integrity due to sensitive nature of information
More about this role
The Delivery Manager I role provides excellent customer service to both internal and external customers to help increase the overall adoption and utilization of subscribed Managed Services products and services. This position will be responsible for managing and cultivating customer relationships for their assigned account base. The Delivery Manager adds value to the organization through ensuring customer retention as the customers’ primary contact throughout the life cycle of their service.
This position requires effective time management skills, passion for customer advocacy, performance excellence, attention to detail and a high level of integrity and work ethic
- Cultivates and maintains customer relationships within assigned account base.
- Actively create tasks that impact service design, success and impact future concepts, products, and innovations.
- Provide support via phone, email, and on site to customers and GHX coworkers for escalations and any related product issues.
- Host ongoing webinars and trainings for Managed Services customers and internal teams.
- Proactively developing campaigns to re-engage customers and increase customer KPI’s to ensure service excellence...
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