We're looking for a GTM Engineer who is, above all, a builder who ships: technically deep, AI-fluent, and happiest turning a real business problem into working software. Backed by Y Combinator and South Park Commons.
About the role
We’re looking for a Technical Account Manager for our Developer Success team to work closely with enterprise customers to deeply understand and anticipate their technical needs and help them be successful as they build web and mobile apps with Expo tools and services.
What they're looking for
- Create and execute onboarding plans for new customers to help them keep momentum and avoid roadblocks as they get started
- Travel onsite to customers 1–2 times per month for workshops, onboarding sessions, architecture reviews, and executive check-ins. You may also engage with developers at conferences like App.js Conf and Chain React
- You have worked on and published quality Expo, Android, iOS, or React Native apps to the stores
- You’re comfortable operating at multiple altitudes — you can go deep on a technical problem with a developer and then zoom out to discuss strategy and business outcomes with their leadership
- You’re extremely organized and intentional. You understand customer goals, build a plan to get there, and drive execution without dropping threads
- You have managed or mentored other developers, and you enjoy talking to other developers about app development
More about this role
We’re looking for a Technical Account Manager for our Developer Success team to work closely with enterprise customers to deeply understand and anticipate their technical needs and help them be successful as they build web and mobile apps with Expo tools and services.
A great TAM operates at multiple altitudes — debugging alongside a developer one moment, then aligning with an executive on business outcomes in the next. You represent Expo with our customers and you represent the customer inside Expo. You think in terms of adoption, expansion, and success, and you’re extremely organized and intentional about driving those outcomes.
- Serve as a dedicated technical relationship manager for our strategic customers post-sales, providing direct first-class support for a wide breadth of technical issues related to React Native development, working with the Expo open source framework, and the whole suite of Expo Application Services (EAS), including EAS Build, Update, Workflows, and Hosting.
- Deeply understand each customer’s goals, map them to Expo’s capabilities, and drive execution across both teams. You’ll own the relationship end-to-end: tracking adoption, identifying expansion...
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