Turn shopper behavior into operational and financial advantage with dynamic perks and policies. Backed by Y Combinator.
About the role
The Director of Compliance will provide strategic leadership over Extend's regulatory compliance function, setting the direction and long-term roadmap for the infrastructure that underpins Extend's service contract and insurance programs across North America, including all licensing. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Proven, action- and solution-oriented compliance leader with the ability to operate effectively in both strategic and hands-on environments
- Significant experience in insurance, service contract, or regulatory compliance, including experience setting strategy and governance at scale
- Experience adding critical value at the executive level as a trusted advisor to senior leadership
- Strong business acumen and the ability to proactively tie compliance strategy to the company's commercial needs
- Prior experience building, developing, and mentoring high-performing teams in a fast-paced environment, ideally within tech or a regulated industry
- Demonstrated expertise managing regulatory relationships, licensing operations, and cross-functional compliance programs at scale
More about this role
Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.
Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.
The Director of Compliance will provide strategic leadership over Extend's regulatory compliance function, setting the direction and long-term roadmap for the infrastructure that underpins Extend's service contract and...
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