Turn shopper behavior into operational and financial advantage with dynamic perks and policies. Backed by Y Combinator.
About the role
Extend is hiring a Director of Revenue Operations to lead the operating engine behind our go-to-market organization across Sales, Growth, and Solutions Engineering. Reporting to Business Operations leadership, you will serve as a core strategic partner to the executive team and GTM leaders, shaping go-to-market strategy, driving annual planning, running deal desk operations, and designing variable compensation. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 8+ years in Revenue/Sales Operations or GTM Strategy, with 3+ years managing a team
- Demonstrated experience leading full annual planning cycles (segmentation, territories, capacity, quotas, and comp)
- Deep, hands-on Salesforce & GTM stack knowledge , with the ability to discuss data models and system architecture alongside technical specialists
- Strong financial modeling skills in Excel or Google Sheets, capable of building and defending revenue models in front of executive leadership
- Proven track record designing variable compensation plans and owning end-to-end commission accuracy
- Familiarity with LLM tools (such as Claude) in daily workflows, with a clear perspective on how AI enhances RevOps
More about this role
Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.
Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.
Extend is hiring a Director of Revenue Operations to lead the operating engine behind our go-to-market organization across Sales, Growth, and Solutions Engineering. Reporting to Business Operations leadership, you will...
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