Turn shopper behavior into operational and financial advantage with dynamic perks and policies. Backed by SoftBank VF.
About the role
Extend powers product protection, shipping protection, and warranty programs for hundreds of merchants. The data those programs generate drives pricing and actuarial modeling, risk and loss analysis, fraud detection, product and merchant analytics, and financial and revenue reporting. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Advanced SQL and dimensional modeling. You have modeled a business domain for consumers with competing needs and kept it consistent as requirements changed
- Deep dbt experience. You have owned a repository under version control with testing, PR review, CI, and change control, and you set that standard rather than working within one
- Pipeline engineering. Python and cloud data infrastructure. We run on AWS with Glue, Step Functions, Lambda, and CDK
- Reliability ownership. You have run on-call for a data platform, built alerting that teams trust, and led incident response
- Analytical partnership. You’ve supported analysts, data scientists, or quantitative teams, and can translate a business question into a data model
- Clear written communication. Architecture proposals, incident reviews, and candid tradeoff summaries for partners with different priorities
More about this role
Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.
Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.
Extend powers product protection, shipping protection, and warranty programs for hundreds of merchants. The data those programs generate drives pricing and actuarial modeling, risk and loss analysis, fraud detection,...
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