Build faster with AI coding agents. Factory Droids automate coding, testing, and deployment for startups and enterprises. Backed by Khosla, NEA and Sequoia.
About the role
We are hiring our first Customer Marketing Lead to be the voice of the customer in marketing. Some of the largest engineering organizations in the world run on Droids. You will turn that into proof: case studies and customer stories, a customer advisory board, customers speaking about Factory on stage, and the customer conference we want to build. You will be the main point for the customer inside marketing, and you will work closely with Sales. This is a founding role: none of these programs exist today. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- You have led customer marketing, customer advocacy, or customer programs as the senior-most person in the function, and built the programs rather than inherited them
- Experience hiring and managing, or clear readiness to build a small team
- Time at a company selling to large enterprises: complex, multi-stakeholder, long-cycle buying
- Customer evidence you personally produced and can point to – case studies, customer video, a reference program you built
- A track record of working closely with Sales, and of getting enterprise customers to say yes publicly
- Comfort with a technical audience – engineering leaders, platform teams, developers. Deep knowledge of the AI coding-agent category is not a requirement, the ability to learn it fast is
More about this role
Our mission is to create a world where software builds and improves itself.
We build the platform for self-improving software development, helping the world's largest enterprise engineering teams turn their organizations into autonomous software factories. Customers including Nvidia, Blackstone, Royal Bank of Canada (RBC), Palo Alto Networks, Adobe, and T-Mobile run Factory to ship code, review PRs, run tests, and deploy continuously - getting smarter with every cycle.
In 2026, we raised $200M at a $5B valuation, bringing our total funding to over $400M. We are backed by world-class investors and operators including Khosla Ventures, Sequoia, Blackstone, Ali Ghodsi (CEO of Databricks), and Frank Slootman (Former CEO of Snowflake).
We are hiring our first Customer Marketing Lead to be the voice of the customer in marketing. Some of the largest engineering organizations in the world run on Droids. You will turn that into proof: case studies and customer stories, a customer advisory board, customers speaking about Factory on stage, and the customer conference we want to build. You will be the main point for the customer inside marketing, and you will work closely with Sales. This is a...
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