Custom manufacturing services for prototypes to full scale production, for CNC machining, 3D printing, injection molding, and more. Get an instant quote. Backed by Accel.
About the role
As the Customer Quality Engineer you will have a significant impact on maintaining and improving customer satisfaction on our major programs. You will ensure that Quality is recognized as an order-winning proposition by our customers, with early engagement to ensure that their requirements are fully understood, our manufacturing partner capabilities are aligned, and our execution is optimized.
What they're looking for
- Bachelors degree in a technical subject (Masters preferred)
- Fluency in English (Chinese language fluency is a preferred additional skill)
- Minimum of 3 years Quality Engineering or Program Management experience in mechanical part manufacturing
- Experience working in a global organization and influencing colleagues in different timezones
- Fully conversant in GD&T principles
- Strong Understanding of Injection Molding, 3D printing, or Sheet Metal preferred
More about this role
MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.
The Customer Quality Engineer communicates with customers on quality-related issues and coordinates with regional Quality Teams to efficiently and effectively resolve concerns and to drive continual improvements to proactively avoid issues from arising. This is a technical role.
As the Customer Quality Engineer you will have a significant impact on maintaining and improving customer satisfaction on our major programs. You will ensure that Quality is recognized as an order-winning proposition by our customers, with early engagement to ensure that their requirements are fully understood, our manufacturing partner capabilities are aligned, and our execution is optimized. Post sale, you will coordinate...
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