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IT Operations Support

Fictiv · Oakland, CA Office; Schaumburg, IL · On-site

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About Fictiv

Custom manufacturing services for prototypes to full scale production, for CNC machining, 3D printing, injection molding, and more. Get an instant quote. Backed by Accel.

About the role

The IT Operations team keeps the technology running for everyone at MISUMI Americas. That covers new network setup (LAN, WAN, VPC, VPN), desktop hardware configuration and rollout, desktop software management, access control, security training, and help desk support. We work closely with our Cloud Infrastructure Operations team so every employee has secure access to the systems they need. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Administer Microsoft Entra ID (Azure AD), including SSO, MFA, Conditional Access, group-based provisioning, and lifecycle management
  • Work in medium to large-scale Entra environments, including RBAC
  • Help build automation workflows that bring together alerting, monitoring, and reporting so we can spot security threats sooner
  • Help manage our current and new SaaS platforms, including Microsoft 365, Slack, Iru MDM, and others
  • Deploy security and facility access controls at our sites using Avigilon and video monitoring equipment
  • Use CrowdStrike EDR (or a similar EDR platform) to help design, deploy, and manage SIEM solutions for threat detection and analysis
More about this role

MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.

The IT Operations team keeps the technology running for everyone at MISUMI Americas. That covers new network setup (LAN, WAN, VPC, VPN), desktop hardware configuration and rollout, desktop software management, access control, security training, and help desk support. We work closely with our Cloud Infrastructure Operations team so every employee has secure access to the systems they need.

As an IT Operations Support Technician, you’ll report to the IT Operations Technical Lead. You’ll lean on your knowledge of Microsoft Entra, network administration, security event management, and SaaS management to give employees and partners dependable day-to-day support. Your success will be measured by hitting...

Read the full posting on Fictiv's site ↗

Technical Support

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