Backed by 500 Global.
About the role
The Distinguished National Support Engineer provides the highest level of technical expertise and experience to the Fujifilm Healthcare Medical Informatics business covering all currently offered products including, but not limited to: storage systems, PACS (Radiology/Cardiology), VNA, Mobility, 3D Systems, Syncomm and Clinical Information Systems. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Minimum 4 years of proficiency in holding the position of Senior Principal National Support Engineer II is preferred
- Minimum twelve (12) years of progressive experience as a Technical, Systems, Software or Quality Assurance Engineer in Medical IT and/or Imaging products
- Master (preferred) with 8 years industry experience or Bachelor’s Degree with industry experience of 10 years or comparable work experience of 12+ years of industry experience
- Current VCP Certification
- VCP certification
More about this role
The Distinguished National Support Engineer provides the highest level of technical expertise and experience to the Fujifilm Healthcare Medical Informatics business covering all currently offered products including, but not limited to: storage systems, PACS (Radiology/Cardiology), VNA, Mobility, 3D Systems, Syncomm and Clinical Information Systems. While this position may provide direct support to the Technical Assistance Center (TAC), the primary focus is technical leadership and direction be provided to all other functional departments within the business including to but not limited to development. In some cases, support will also be provided to the modality side of the business as well.
The Distinguished National Support Engineer will assist in driving all aspects of customer support related issues that are mostly technical in nature, although system administration and clinical support is provided utilizing the escalation process. The Distinguished National Support Engineer, will evaluate, triage, present and work in concert with development leadership to ensure an optimal customer experience and timely resolution to high-priority issues.
Additionally, the Distinguished...
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