Backed by 500 Global.
About the role
At FUJIFILM Healthcare Americas Corporation, we’re on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- High school diploma required. Bachelor’s degree preferred in business, operations, supply chain, finance, information systems, or a related field
- Five or more years of relevant experience in service contracts, sales or customer operations, order management, billing, or master data
- Experience with ERP systems, SAP strongly preferred. Salesforce or similar CRM experience preferred
- Knowledge of service contracts, customer or installed-base data, billing, service entitlements, and data governance, regulated-industry experience is an asset
- Demonstrated ability to resolve complex issues, maintain accurate records and controls, and improve processes, prior leadership or coaching experience preferred
- Strong organization, attention to detail, communication, and problem-solving skills, with the ability to manage competing priorities and work effectively across teams
More about this role
The Supervisor, Service Contract Operations, is a hands-on role responsible for complex Service Contract and Customer Master Data entry, maintenance and troubleshooting. The position resolves escalated issues and participates in process and control improvements. This role supervises a small team, providing day-to-day direction, workload coordination, coaching, and performance feedback while retaining substantial responsibility for operational work.
At FUJIFILM Healthcare Americas Corporation, we’re on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics.
But we don’t stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly.
Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive.
Our headquarters is in Lexington,...
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