Streamline employer onboarding, operations, and administration with one platform for all your HRIS and payroll integrations. Integrate with 250+ systems through Finch. Backed by Sequoia and Redpoint.
About the role
Intake Specialists are the first voice potential clients hear from Finch. You’ll build trust in minutes, qualify cases, and ensure every eligible client signs quickly and seamlessly. This 24/7 team is the front line of Finch’s client experience. Maintain responsiveness as a key builder of trust with every partner Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Have 5+ years in client-facing intake or sales roles, ideally in legal services
- Are Bilingual (English/Spanish)
- Are an excellent communicator who can build trust quickly
- Can lead conversations with empathy while maintaining control of the call
- Stay calm and focused under pressure
- Are able to multi-task in a fast paced environment
More about this role
Our mission is to make justice radically more accessible to every American household.
We combine expert operators with purpose-built AI to automate the admin work of consumer law and put clients first by handling intake, claim opening, medical records, police reports, lien management, demands, and everything in between.
Since launching in April 2025, we’ve raised a $20M Series A backed by Sequoia, Redpoint, and the founders & CEOs of DoorDash, Ironclad, and Digits and are running pre-litigation for over 125 of the highest-volume personal injury firms across the country.
Explore life at Finch for more.
Intake Specialists are the first voice potential clients hear from Finch. You’ll build trust in minutes, qualify cases, and ensure every eligible client signs quickly and seamlessly. This 24/7 team is the front line of Finch’s client experience.
Monday - Friday, 12:00PM - 10:00PM EST
Answer inbound calls for multiple Law Firms with empathy and professionalism
Qualify cases and confirm eligibility using defined criteria and an understanding of personal injury cases
Guide clients through the sign-up process and secure retainers
Hand off cases to attorneys and lead paralegals with...
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