Streamline employer onboarding, operations, and administration with one platform for all your HRIS and payroll integrations. Integrate with 250+ systems through Finch. Backed by Sequoia and Redpoint.
About the role
Finch’s product serves three groups, and each one has to succeed for us to keep growing: Operators : our case managers, who work alongside AI agents on every case. They need agents to handle more on their own, a fast way to verify that work, and a clear next action on every file. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Experience owning meaningful product work in a fast-moving, ambiguous environment, from discovery through execution and iteration
- A track record of deeply understanding user journeys, operational workflows, and the decisions people need to make within them
- Strong product judgment: you can turn complex workflows into clear experiences, priorities, and practical next steps
- The ability to reason through how people and AI agents work together, making agent activity, suggested actions, escalations, and human responsibilities understandable
- The ability to earn trust with engineers and cross-functional partners, align them around a product direction, and follow through on delivery
- A habit of staying close to users after launch and judging success by whether they can understand what happened, take the right next action, and complete work efficiently and well
More about this role
Our mission is to make justice radically more accessible to every American household.
We combine expert operators with purpose-built AI to automate the admin work of consumer law and put clients first by handling intake, claim opening, medical records, police reports, lien management, demands, and everything in between.
Since launching in April 2025, we’ve raised a $20M Series A backed by Sequoia, Redpoint, and the founders & CEOs of DoorDash, Ironclad, and Digits and are running pre-litigation for over 125 of the highest-volume personal injury firms across the country.
Explore life at Finch for more.
Finch’s product serves three groups, and each one has to succeed for us to keep growing:
Operators : our case managers, who work alongside AI agents on every case. They need agents to handle more on their own, a fast way to verify that work, and a clear next action on every file.
Law firms : attorneys who hand us their cases. They need to trust our work, see where every case stands without asking, and get clear guidance on what would make their firm more successful.
Clients : injured people counting on their case moving forward. They need to know where things stand and what’s needed...
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